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MNL22-2ND
Business Performance Excellence Through Total Quality Management: 2nd Edition
Editor(s): Jack P. Pekar
Pages: 72
Published: 2009
Soft Cover
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The latest edition of this popular ASTM manual provides a set of practical guidelines to assure excellence in business performance through total quality management. These guidelines cover:
• Leadership Commitment
• Team Management
• Customer, Workforce, and Market Focus
• Process Management
• Measurement Analysis
Business Performance Excellence Through Total Quality Management: 2nd Edition
ISBN:
ISBN13: 978-0-8031-7005-6
STOCK# MNL22-2ND
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